Rebalancing care: El Camino Health’s mission to restore patient and physician connection

About El Camino Health

El Camino Health is a leading not-for-profit healthcare system serving Santa Clara County, CA, with two acute care hospitals in Los Gatos and Mountain View, CA. In addition to its hospitals, El Camino Health offers a comprehensive network of urgent care, primary care, and multispecialty clinics. The organization is recognized for its excellence in heart and vascular care, oncology, maternal and child health, and orthopedics.

  • Leapfrog Top Hospital Award
  • Fortune 100 Top Hospital
  • Everest Award Winner
  • CHIME Digital Health Most Wired Recognition

El Camino Health faced a challenge familiar to many health systems: The growing burden of clinical documentation. It wanted to create a better healthcare experience for clinicians and patients, but like many health systems nationwide, faced a growing clinical documentation burden.

Healthcare professionals report experiencing high levels of burnout, fueled largely by competing demands, heavy administrative tasks and tight deadlines. The constant need for documentation and compliance adds to the pressure.